GCSAA is seeking a detailed oriented customer service professional to process GCSAA Conference and Trade Show registrations for attendees and exhibitors prior to the event and travel as a member of the on-site registration team. Will generate and analyze reports using Excel and conduct integrity reviews for data accuracy.

Position will lead the data entry & processing for all rounds of golf donated for the Rounds 4 Research auction. Will coordinate the fulfillment aspects, report generation, validation and documentation for GCSAA chapters, etc.

Successful candidate will also support the team with various projects and provide customer service to members and other stakeholders via call center phone coverage.

If you’re passionate about customer service while working closely with members and internal teams in a mission-driven environment, we’d love to hear from you.

About GCSAA

The Golf Course Superintendents Association of America (GCSAA), is a non-profit, membership-driven association with 20,000+ members in 78 countries and 90 employees whose mission is serving its members, advancing their profession and improving communities through the enjoyment, growth and vitality of the game of golf. Our mantra is simple: Everyone paddles. We seek to hire passionate team members who wish to make an impact on the future of the game and the golf course management profession. And the best part, we get to call this work.

Hourly pay rate $18.00 - $19.00/hour and a $750 sign-on bonus will be paid upon the successful conclusion of our 2026 Orlando Conference & Trade Show in early February 2026. In addition to GCSAA’s attractive compensation/benefits package, we also provide generous paid leave, a hybrid work schedule and allow for community involvement opportunities.

Applications will continue to be received until the position is filled. Individuals from historically underrepresented groups are highly encouraged to respond. Apply online at: https://www.gcsaa.org/who-we-are/careers-at-GCSAA.

If you need further assistance applying, please email hrmail@gcsaa.org.

GCSAA promotes a welcoming and inclusive environment and is proud to be an EOE.

Qualified candidates possess:

• Excellent phone customer service skills and demeanor
• Top-notch professional (in person) interpersonal skills with the ability to build rapport with membership and others
• Highly organized with strong attention to detail
• Ability to manage multiple projects concurrently in a fast-paced, team environment
• High school diploma or GED; Associate degree in business or related preferred
• Minimum one (1) year of experience in a professional office environment
• Minimum one (1) year customer service experience (in-person or phone)
• Basic knowledge of Microsoft Office programs (Word & Excel)
• Intermediate to advanced Excel skills preferred
• Ability to travel to the conference (overnight stays), work more than 8 hours/day and stand for long periods at a time
• Position must live within a commutable distance from our headquarters in Lawrence, KS