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The General Manager of the Coves CMA will oversee the daily operations, security, projects, and improvements of the 660+ acre gated lakefront community. The General Manager will work closely with The Coves Golf LLC to share maintenance resources and equipment necessary to keep the golf course well maintained. The role focuses on effective management to enhance property owner satisfaction and maintain property values. The General Manager will serve as the first point of contact for property owners who have questions or concerns.
Key Responsibilities:
Maintenance and Project Management:
Strategic management of maintenance and repairs of all community facilities, including clubhouse, golf course, tennis courts, swimming pool, community boat docks, and courtesy boat ramp.
Ensure timely completion of maintenance and related projects, as prioritized by the board.
Human Resources Management:
Assess labor needs, improve recruiting, hiring, and retention of quality talent.
Develop and/or recommend training programs, compensation, and benefits.
Establish effective HR policies to govern the workforce and reduce liabilities.
Directly supervise and collaborate with three managers and their teams (approximately 40 employees)
Financial Management
Manage vendor services, negotiate favorable terms, prepare RFPs and secure proposals related to day-to-day operations.
Participate in the annual budget process and manage the approved budget.
Seek cost savings and revenue enhancement initiatives, including real estate development opportunities.
Ensure compliance with financial regulations and maintain accurate financial records.
Ensure transparent financial reporting
Property Owner Relations:
Provide timely acknowledgment and resolution to concerns and questions.
Be visible in the community, participating in regular communication efforts (board meetings, annual meetings, town halls, written communication).
Maintain open and transparent communication channels with property owners.
Leadership and Collaboration:
Lead and work collaboratively with the board, staff, and property owners to achieve community goals.
Foster a positive and productive work environment, promoting teamwork and employee engagement.
foster partnerships with local organizations
Governance and Compliance:
Ensure compliance with community bylaws, CC&Rs, and applicable laws.
Risk Management:
Identify and mitigate potential risks to the community, including liability and property damage.
Develop and implement emergency response plans and disaster recovery plans.
Capital Improvements:
Develop and implement plans for capital improvements and renovations, as directed by the board.
Manage construction projects, ensuring timely completion and budget adherence.
Additional Responsibilities:
Oversee CMA general and administrative operations.
Coordinate operations with the in-house administrative group.
Oversee management of the in-house security and maintenance groups.
Enforce rules and regulations of the Association.
Manage business decision-making processes effectively and work within both short and long-range objectives.
Ensure compliance with all applicable federal, state, and local laws.
Administer annual formal performance reviews on all direct reports.
Community engagement and relationship building with property owners
Job Requirements:
Bachelor’s degree or equivalent work experience
Minimum 5 years’ management experience
Experience with real estate and construction companies
Availability to work weekends and holidays
Valid driver’s license and reliable transportation
Must past drug screening and background check
Property management experience (five years preferred)
Skills:
Communication and analytical thinking
Conflict resolution and leadership qualities
Expense control and budget knowledge
Golf course management experience (preferred but not required)
The Coves at Bird Island on Grand Lake originally began as the site of a private hunting and game reserve. The property was acquired for the purpose of real estate development in 1981. The developers were committed to retaining the natural beauty of the area, and yet provide leisure, comfort, and privacy for the homeowners. Today the concept of a natural lake environment is blended with our amenities listed below. The Coves' unique 24-hour security is provided by EMS trained personnel who are just minutes away in an emergency.
18-hole championship golf course / Pro shop with resident and non-resident membership options or public guest play
16-acre state-of-the-art golf practice facility
- Swimming pool
- Tennis & Pickleball courts, Basketball court
- Playground
- Community Guest House available to lease by reservation
- Clubhouse with game & banquet room
- Boat Launch Ramp & 2 Community Boat Docks with long-term boat/PWC slip rental
- Gated 24-hour manned security
Today there are 376 homes located on the 662-acre peninsula featuring 5 miles of prime shoreline. The golf, the amenities, the location, and the security are just a few of the r...easons The Coves at Bird Island is the destination of choice. Nearby you will also find two major yachting clubs that offer formal to informal dining, four major marinas, sailing regattas, water skiing, fishing, and the famous Duck Creek 4th of July fireworks display.