Field Service Technician - Irrigation

Bonus Structure:

Position is eligible for 2 bonus plans. 

Performance Based Bonus: 12.5% of annual salary, for the first year it is $6,877 and can range between $5,000 and $7,000

Company Wide Bonus: equivalent to 0 - 3 weeks' of additional pay, prorated for your first year and can equal up to $3,174 for your first year

Position is eligible for Overtime.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(K) + Employer Matching 
• Life Insurance - Wesco Turf provides $50,000 of life insurance
• Employee Assistance Program

Included in Compensation Package:

A company vehicle and cell phone is provided to the select applicant.

Position Purpose

Provide world class Toro golf irrigation service and training. Creating loyal customers within the territory. Provide technical support for irrigation territory sales manager.

To be considered for this position applicants must live or be willing to move to central location within the territory.

Dimensions

• Set up and perform daily repair visits to customer’s sites
• Promote all irrigation services during customer visits
• Set up new golf irrigation computer and radio equipment on new projects
• Programming Toro Lynx software
• Programming satellites, and radios, golf irrigation systems
• Provide onsite customer training
• Technical training classroom setting for both customers and contractors
• Will be asked to travel outside of territory to assist if needed

Accountabilities but not limited to:

• Prioritize service calls
• Perform customer service repairs including customer bill and warranty on a timely basis
• Provide optimization set up for new projects
• Provide onsite training for customers
• Achieve yearly labor budget
• Control travel expenses to budget
• Maintain an adequate inventory of parts to service customers
• Complete monthly inventory of parts and reconcile any discrepancies
• Submit detailed weekly activity report- including case and work order per visit
• Submit detailed weekly expense report
• Perform vehicle maintenance per manufacturer recommendations
• Promote and sell services to customers
• Assist in sales presentations for technical advice and questions
• Be capable of speaking, presenting, and training to large groups
• Travel to other territories to assist if needed