The Cordova Recreation and Park District is recruiting for a dynamic, customer service driven and business-minded individual who can successfully perpetuate revitalization efforts at the Cordova Golf Course. This individual will partner and work with a supportive management team to enhance successful operations and maintenance at Cordova Golf Course.
Apply by Monday, August 15, 2022, 12:00 a.m. PST
About the Cordova Golf Course:
Constructed in 1958, the Cordova Golf Course is an 18-hole municipal full-service facility that includes a lighted driving range, practice putting green, pro shop, lessons from PGA Professionals and restaurant and bar.
Under the general direction of the Recreation Superintendent, the Golf Course Manager ensures that all aspects of the golf operations are conducted professionally and within District guidelines, while maintaining an atmosphere of complete hospitality. This includes the reinforcement and establishment of quality standards and supervision of all golf personnel, contractors and vendors to ensure high-quality performance. The Golf Course Manager is required to build and maintain positive working relationships with co-workers, other departments, and the public, as well as perform other work as required.
The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Under general direction of the Recreation Superintendent, the candidate:
Monitors the performance of all daily operations, functions and services and maintains high standards and ensures customer satisfaction
Hires, trains and evaluates all staff at the course, including maintenance and service employees; provides results-oriented leadership, coaching, mentoring and positive direction to staff
Conducts regularly scheduled staff meetings and training programs
Formulates and/or assists in the development of goals, objectives and priorities that are in alignment with the District's mission and vision
Maintains active membership in appropriate professional organizations; attends conferences, workshops and meetings to keep informed of current golf trends
Reviews, evaluates, and continuously improves programs ensuring exceptional public service
Prepares, administers and monitors assigned budgets utilizing sound business principles
Ensures fiscally responsible cash handling and inventory maintenance procedures are established and followed
Reviews golf course charges and fees to ensure they are current with the market and results in fiscally responsible management of resources
Coordinates the golf course's marketing and promotional programs to recruit patrons
Manages website content consistently and ensures weekly updates
Oversees the Golf Course Superintendent and plans, directs, and supervises all aspects of golf course maintenance and facility management ensuring safe work practices and environment
Plans short and long-term maintenance and renovation activities of golf course grounds, facilities and equipment
Negotiates contracts with vendors and concessionaires
Coordinates all professional instruction and teaching programs
Prepares and maintains accurate records, files, and reports
Represents the District in relations with the golfing community such as private golf groups, concessionaire, contracted representatives and others
Effectively interacts with the public and addresses their concerns
Education (position requirements at entry):
A Bachelor’s degree from an accredited university or a minimum of three years of verifiable, progressive leadership and management experience at an active golf complex or recreation and hospitality-focused business. Management experience must include direct supervision of staff, operations, golf course/facility maintenance, contract administration and budget responsibility.
Leadership and business skills with verifiable strengths in team development, financial performance, and diverse recreational amenity management (golf, family activities and other athletics are especially desirable).
Demonstrable experience providing exceptional guest programming, strategic planning and capital project management, with excellent financial and budgeting acumen, and the ability to forecast future results to ensure operations respond appropriately and proactively.
A history of innovation and championing new ideas and initiatives, seeking consistent improvement in guest experiences and operational efficiencies.
A motivator and leader who can bring out the best in others by setting clear goals and expectations, promoting accountability and providing consistent feedback and support.
Promotes and maintains a culture of warmth, congeniality and inclusivity for all guests and employees and embraces being the “face” of the golf course.
Engages in benchmarking and financial metrics leading to a proactive response to golf industry trends. Technologically proficient and uses technology to improve service delivery to guests, as well as to effectively manage and lead operations.
Rules and regulations of the game of golf, golf etiquette, and tournament procedures
Modern business management, marketing, personnel management and customer service of golf courses
The principles and techniques of effective supervision including training, mentoring and coaching
Methods, materials, equipment and techniques used in the maintenance and repair of golf course grounds and facilities
Safety principles and practices
Municipal budgeting and expenditure control
Microsoft Office Suite (e.g. Word, Excel, Outlook); Microsoft Teams; Zoom
Plan, organize and direct a comprehensive management program
Plan, direct and manage the activities of golf course staff of a major organizational unit
Establish and maintain supportive, effective working relationships with co-supervisors, department managers, and support staff as well as with the public and other agencies, vendors, and organizations
Keep informed of new and changing technology relevant to the position
Be willing to work on weekends, evenings, and holidays, to work outdoors in all types of weather
Prepare and administer budgets
Outstanding communication, writing and speaking skills
Write and keep records and write clear and concise reports
Develop spreadsheets and other pertinent business documents
Analyze situations accurately and develop, recommend and execute an effective course of action
Analyze operating procedures and recommend improved programs for administering the maintenance and operation program
Read, write and speak English at a level necessary for satisfactory job performance
Accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations.
Mobility and dexterity to work in a standard office environment, use standard office equipment and attend off-site meetings
Speech and hearing to communicate in person and by telephone
Vision to read handwritten and printed materials and a computer screen
Strength and agility to lift and carry items weighing up to 20 pounds
Stoop, bend, stretch, climb and travel over rough terrain in all outdoor weather conditions
Possess, or the ability to posses, and maintain a valid California Driver's license and acceptable driving record and the ability to drive a golf cart
Additional Salary Information: Fully paid medical, dental, and vision for employee and all eligible dependents. Defined benefit retirement program under the CalPERS Retirement System.
Internal Number: 419
About Cordova Recreation & Park District
Cordova Recreation and Park District was established in 1958 to serve the parks, recreation and open space needs of the region encompassed by the City of Rancho Cordova and unincorporated areas of Sacramento County including Gold River, Larchmont, Mather, Rosemont, and Riviera East. Serving a population of over 136,500, it is one of the largest special districts in the Sacramento Region. Over the next two decades, the District is expected to double the number of parks, facilities, and new residents. The District is led by a General Manager and currently employees an additional 57 full-time staff and between 50-100 part-time staff (depending on the season) across all divisions.
The District's golf course, Cordova Golf Course (cordovagc.com), is a full-service 18-hole public facility that includes a lighted driving range, new electric lithium battery golf carts and much more. There has never been a more exciting time to work and play golf at Cordova Golf Course!
Full-time eligible employees and their dependents receive fully funded medical, dental, vision benefits. The District also provides Basic Life & AD&D Insurance, Long-term Disability Insurance, 457 Deferred Compensatio...n Plan, and an Employee Assistance Program. The District contracts with the California Public Employees' Retirement System (CalPERS) to provide retirement benefits. Full-time employees accrue vacation and sick leave and receive 12 paid holidays on an annual basis.