Position Purpose This position is responsible for the Lake Mary Commercial Service location, ensuring that the processes in the shop are efficient, productive, and that equipment is repaired or set up on a timely basis and the team is able to turn around quality repairs to meet the promise dates, exceeding the customers’ expectations. This position is also responsible for the Mobile Service Technicians to include work order processing, scheduling, KPI monitoring and reporting, dealing with customer issues and training activities answering the needs of the customers.  This position is to manage expenses to budget and ensure KPI’s and quality goals are met.   Dimensions Responsible for the Team’s Service Advisor, and up to 10 Repair Tec