The Head Golf Professional will be responsible for managing all aspects of golf operation related to delivering an exceptional golf experience through the use and training of our Universal Product and Service Standards. This includes selection, training, development and management of both year round and seasonal team members, maximizing the tee sheet, merchandising, building golf programs and increasing memberships.
• Must be proactive in developing innovative ideas to facilitate the continual delivery of exceptional quality products and profit contributions to the company. • Ensure excellent guest experience by being responsive, follow up in a timely manner, and follow through on commitments. • Use all golf shop related systems efficiently. • Manage and oversee internal events for members. • Assist in the coordination of external outside golf events with the Sales Team. Ensure day of tournament execution of the event is efficient, professional and provides a great experience. • Ensure the golf cart fleet is well maintained and cleaned on a daily basis according to the clean standard. • Manage, maintain and make recommendations to our buyer for merchandise appropriate to the facility demographic. • Recruit, hire and train Golf Shop, Player Assistant and Guest Service team members in accordance with Oki Golf operating procedures. Follow prescribed orientation process to set each team member up for success. • Ensure proper safe work environment to include compliance with OSHA/WISHA and Oki Golf guidelines and standard operating procedures. • Understand, foster, and formulate strategies for growth and development of team members. • Lead by example; establish and embody the benchmark of performance to the department in the areas of motivation, sense of ownership, and dedication to quality of product. • Hold all team members accountable for their areas of responsibility through the use of Oki Golf position descriptions and clearly articulated expectations. • Maintain open lines of communication between the golf shop staff and golf maintenance staff and work together to facilitate outings to ensure the highest level of guest experience. • Manage monthly expenses to the budget, minimizing expenses and overtime. • Conduct monthly Golf Shop merchandise inventory maintaining a variance of less than1%. • Supervise and manage facility tee sheets to maximize play and make recommendations for additional revenue generation.
About Oki Golf - Indian Summer Golf & Country Club
Oki Golf is a collection of 8 premier Puget Sound golf courses providing championship golf course layouts and outstanding course conditions to players of all skill levels. With several Northwest golf courses located near Seattle, Everett and Olympia, Oki Golf’s challenging course designs and unrivaled guest service provide an exceptional golf experience at unparalleled value to casual golfers, tournaments, and group outings.