Our Service Manager position is an essential part of our growing company. The Service Manager will lead a team of technicians to ensure they provide quality lawn care services. By developing this team through effective coaching and continuous feedback, the Service Manager will help continue the growth of our company.
Location: Wheeling, IL
Supervises a team of technicians to ensure production and sales goals are met
Conducts quality control inspections for their team
Resolve escalated customer issues to ensure complete customer satisfaction
Generate field sales by uncovering customers’ needs
Coaches, develops and administers disciplinary actions consistent with company policy
Trains new technicians in all areas of production including; customer service skills, technical skills and safety policies
Collaborates with management team to improve customer satisfaction
Creates the day to day work schedules for technicians and monitors assignments for efficiency
Prepares performance reports for individual technicians based on feedback from multiple sources
Uses multiple technological outlets to track employee reports, progress and routes
Excellent oral and written communication skills
Advanced problem-solving skills and proven time management
Ability to work in a team environment
Willing to become certified to apply pesticides
The ability to work independently as part of a team
Able and willing to work in various weather conditions
Previous sales or industry experience is an asset but is not required
Additional Salary Information: We Offer:
•Competitive salary and bonus program
•Paid Vacation and Holidays
•Health and Benefit Packages
•Fast Paced Work Environment
About Weed Man Lawn Care
About Weed Man Lawn Care:
Weed Man Lawn Care is the world’s largest franchised lawn care company. It’s consistently ranked at or near the top of all available franchises. Most recently, Weed Man was named One of the Best Franchises to Buy in America by Forbes Magazine. It’s been consistently ranked as the top Lawn Care franchise by Entrepreneur Magazine. Additionally, Franchise Business Review ranked Weed Man #1 as it’s top service franchise.
About the local franchisee:
Weed Man is locally-owned and operated. Started in 2008 out of a 1 car garage, the company has quickly grown to 4 locations: Chicago IL, Merrillville IN, Burlington WI, and Cleveland OH. The company is routinely recognized as a top-performer by the Weed Man Franchise System winning numerous awards highlighted by the Award of Excellence- Weed Man’s top award recognizing excellence in sales, execution and customer satisfaction.
About the Ownership Group:
Weed Man’s local ownership group consists of 4 people with a variety of experiences in the Green Industry. Both Brandon Burns and Luke McGhee come from a Golf Course Management background having worked over 25 combined years maintaining Championship lev...el private and public golf courses throughout Chicago and Wisconsin. Dan Davis (landscape architecture) and Michael Brown (25 years in lawn care sales management) provide a unique point of view as both were brought on as managers and then offered ownership opportunities after exceeding expectations.
The ownership group prides itself on growing the company and developing and providing careers to like-minded individuals looking to win on a daily basis. Due to this dedication, they have been able to more than double revenues in the past 3 years going from $2.7 million to $7 million. They are always looking for the next future leaders and future expansion opportunities.